Frequently Asked Questions

No.

No, walk-ins are welcome.

My leasing pro and I are here at the office, Monday - Friday.

Online

If we can get through the VOI, then it's not long at all.

Depends on the day you move in, what your prorated amount would be.

Yes, please come in for a tour so we can make this a more personal and easier transition for you.

Log in to the resident portal & pay rent that way or with the Towne Resident app. Residents have the option to set up auto-pay as well. We do not take checks.

Online, through the resident portal or with the Towne Resident app.

Yes, there are monthly fees added to the monthly rent amount.

Yes, renter's insurance is required.

All utilities are separate from rent.

My Leasing Pro will email you the things needed prior to move-in. This is part of our move-ins.

AltaFiber only; this is a bulk account.

At certain times of the year, we do offer referral bonuses!

You may have a guest if they are accompanied by the resident.

I'm sorry, we do not offer that.

You will need to pay another deposit to the new community.

No.

The day that you give notice, you'll owe 2 months of rent up front & you'll be responsible for 2 more months of rent after that.

The shortest lease term we offer is 6 months.

No.

Business center, lounge, fitness center & rooftop terrace.

We do not have any pools at this property.

Yes. With parking, we can only offer one parking spot per apartment due to limited space.

A washer and dryer are in each unit.

All utilities are separate from rent.

No.

We ask residents to have packages sent to their door; at times, we may sign and hold for residents.

24/7

All sorts of different kinds, come see!

There are fees only if residents do not clean up the lounge.

We are just a cat-friendly community; we do not allow dogs.

$35 a month pet rent. One-time deposit of $300 & $150 of that is refundable.

Nothing specific, only a 2-cat limit. Hopefully, they are not that large. LOL

No.

224 East 8th Street, CIn, Ohio 45202, use your maps if you walk or drive.

Sycamore or Main Street.

2 blocks away.

Several restaurants, the Reds and Bengals Stadium, the aquarium, and Smale Park.

Hamilton County

Washington Park

Ohio River Trail

Kroger, Newport on the levee.

Coffee emporium its about a 7-minute walk.

Once someone moves out, we have vendors that come in to paint the apartment, take care of the carpets & clean the apartment. Maintenance does touch-ups as needed as well.

Yes.

You will need to put in a maintenance request either through the portal or the Towne Resident app.

By priority, they have mobile maintenance and see every work order.

No, as long as you permit them to enter, you do not have to be in the apartment.

Maintenance on call comes and lets you into the apartment.

Yes, as long as it is returned to what it was when one moved in, that is fine. Charges may apply if not.